Author - Emma

Account & Relationship Management Podcast

Richard Angus and Safiyyah Boolay of New Habits speak to Mike Colley, an associate with the RAIN Group for South Africa and a USB-ED facilitator, about how to use Account & Relationship management to improve returns in your business. The panel and Safiyyah then talks to chats to Fidel Namisi,...

Customer Retention Strategies Podcast

Richard Angus and Safiyyah Boolay speak with Sean Temlett about customer retention strategies that work and creating barriers to switching of suppliers. The panel, including Safiyyah Boolay of New Habits, chats to Darryn Van Den Berg – visionary MD of ā€˜Passion4Perfromance’ about #MakingLearningCount and what he has experienced as an...

It May Be Time to Consider Outsourcing Finance in your company

What would you do in your business if you had more time? It’s a thought that business owners daydream about. Many business owners have, in their quest to create more time for themselves, been lured by the idea of outsourcing. The Businessdictionary.com defines outsourcing in the following way: ā€œThe contracting or sub-contracting...

Should you acquire your competitors Podcast

Richard Angus & the team speaks to Colleen Lightbody from USB-ED about growing your business and they answer the question – should I acquire my competitors? Richard and Colleen then speak to the entrepreneur behind Pretty Much People, Andrew Butters. They chat about his experience as an entrepreneur and the...

How sustainable is your business strategy?

ā€œBusiness sustainability: Managing the ā€˜triple bottom line’. This is a process by which companies manage their financial, social and environmental risks, obligations and opportunities. These three impacts are sometimes referred to as profits, people and planet.ā€Ā ā€“ Financial Times Lexicon The notion of creating aĀ sustainable business strategyĀ features in varying degrees on the...

Partnerships Podcast

Richard Angus and Safiyyah Boolay speak with USB-ED facilitator Mark Peters about Partnerships – The Good, the Bad and The Ugly. The panel, including Safiyyah Boolay of New Habits, then chats to Jean Chawapiwa of WEConnect International: South African Chapter and Tania Reid of Ithemba Office Solutions. WEConnect International identifies,...

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